Email campaigns are an important way to stay connected with your contacts, share valuable information, and maintain relationships throughout the real estate process.

However, sending an email campaign is only part of the process. Understanding what happens after your emails are sent can help you make better decisions about future marketing and follow-up activities.

With AGENTVIEW AI, you can ask questions about your email campaigns and retrieve supported campaign information directly from your AGENTVIEW account.

Instead of manually reviewing each campaign, you can use your connected AI assistant to explore campaign activity, understand engagement, and identify contacts who may deserve additional attention.

This guide explains how to review your email campaigns, interpret their results, investigate contact engagement, and use those insights to improve your follow-up decisions.

Step 1: Open Your Connected AI Assistant

Before reviewing your email campaigns, make sure AGENTVIEW AI is connected to your preferred AI assistant.

1. Open ChatGPT, Claude, or Grok.

2. Sign in to your AI account.

3. Start a new conversation.

4. Make sure your AGENTVIEW AI connection is available and enabled.

If you haven't connected AGENTVIEW AI, review How to Get Started with AGENTVIEW AI in the Support Center.

Step 2: Ask for a Summary of Your Email Campaigns

Once your AI assistant is ready, enter the following question:

"Give me a summary of my recent email campaigns in AGENTVIEW."

Your AI assistant can retrieve available campaign information from your account.

Depending on your campaign activity, the response may include:

• Campaign names and details.

• Contact enrollment or assignment information.

• Email sending activity and progress.

• Recorded email opens.

• Recorded link clicks.

• Available engagement summaries.

• Unsubscribe information where applicable.

The amount of information available depends on the campaigns you've created and the activity recorded in AGENTVIEW.

Request a More Detailed Summary

You can ask:

"Review my recent email campaigns and explain how they're performing based on the available sending and engagement data."

This allows your AI assistant to help organize campaign information into a more useful overview.

Tip: Be specific when asking for results. You can reference a campaign by name or request activity within a particular date range when the available records support it.

Step 3: Review the Performance of a Specific Campaign

If you want to investigate an individual campaign, ask your AI assistant to retrieve its details.

For example:

"Show me the performance and engagement information for my [Campaign Name] email campaign."

Replace [Campaign Name] with the name of the campaign you want to review.

Your AI assistant can help examine available campaign details, sending activity, and recorded engagement.

Questions to Ask About a Campaign

You can continue with:

"How many emails were sent for this campaign?"

"How many recorded opens and clicks does this campaign have?"

"What contact enrollment or sending progress information is available?"

"Are there any important engagement patterns I should review?"

Asking these questions separately can help you investigate specific areas without becoming overwhelmed by a large report.

Step 4: Understand Email Campaign Engagement

AGENTVIEW tracks supported email engagement activity to help you understand how contacts interact with your campaigns.

Two important engagement measurements are email opens and link clicks.

Email Opens

An email open indicates that an open-tracking event was recorded for a campaign message.

This can provide useful information about email activity, but it does not always confirm that a person intentionally read the message.

Some email applications use privacy protections or automatic image loading that can affect open tracking.

For this reason, email opens should be treated as an engagement indicator rather than definitive proof of interest.

Link Clicks

A recorded link click indicates activity involving a tracked link in your campaign.

Click activity can provide additional context because it relates to a specific link or resource included in your message.

For example, a contact who clicks a link to view property information may be worth reviewing more closely.

However, clicks can sometimes be generated by automated security systems, and a click does not automatically indicate that someone is ready to buy or sell.

Understanding Engagement Rates

When the necessary data is available, your AI assistant may be able to help you calculate or interpret measurements such as:

• Open Rate: The proportion of applicable sent or delivered emails with recorded opens.

• Click-Through Rate: The proportion of applicable emails associated with recorded clicks.

• Engagement Activity: The available opens, clicks, and other supported interactions associated with a campaign.

Always check which denominator is being used, whether counts represent unique contacts or total events, and whether delivery information is available.

Ask AGENTVIEW AI to Explain the Results

Try asking:

"Explain my campaign's recorded opens and clicks in simple terms. What can I reasonably learn from these results?"

This can help you understand the available activity without making assumptions based on individual measurements.

Step 5: Identify Contacts Engaging With Your Campaigns

One of the most useful applications of AGENTVIEW AI is reviewing which contacts have interacted with your marketing.

Instead of looking only at total campaign engagement, you can ask about individual contacts.

Enter:

"Which contacts have recently engaged with my email campaigns?"

Depending on the available tracking information, AGENTVIEW AI can help you review contacts associated with recorded engagement activity.

Identify Contacts With Recorded Clicks

Ask:

"Which contacts have clicked links in my recent email campaigns, and what engagement details are available?"

This can help you investigate contacts who have interacted with campaign content.

Review Engagement for a Specific Campaign

Ask:

"Show me the contacts who engaged with my [Campaign Name] campaign."

You can then ask additional questions about individual contacts.

Important: Campaign engagement does not automatically indicate a sales opportunity. Review the activity alongside the contact's history and other available information before deciding whether outreach is appropriate.

Step 6: Ask About a Specific Contact's Email Engagement

If a contact appears in your campaign engagement results, you can investigate their activity further.

For example:

"Show me the available email campaign engagement history for [Contact Name]."

Your AI assistant can retrieve supported engagement information associated with that contact.

Questions You Can Ask

"Which campaigns has this contact interacted with?"

"What recorded opens or clicks are available for this contact?"

"Has this contact shown recent campaign engagement?"

"What other recent AGENTVIEW activity is available for this contact?"

These questions can help you understand the contact's marketing interactions as part of their overall relationship with your business.

If the contact has limited recorded activity, your assistant should explain that the available information is insufficient rather than assume they are uninterested.

Step 7: Compare Multiple Email Campaigns

When you have several campaigns, you may want to understand how their results compare.

Ask:

"Compare my recent email campaigns using their available sending and engagement information."

Your AI assistant can help organize the results so you can review differences between campaigns.

What to Look For

Consider the following factors when comparing campaigns:

Campaign Audience

Were the campaigns sent to similar groups of contacts, or were they intended for different audiences?

Campaign Content

Did the emails contain property information, market updates, newsletters, or another type of content?

Recorded Engagement

Which campaigns generated more recorded opens or clicks?

Contact Activity

Are there contacts who engaged with multiple campaigns or demonstrated other meaningful activity?

Campaign Timing

Were campaigns sent recently, or have they had more time to accumulate engagement?

These details matter because two campaigns with different audiences, objectives, or sending histories may not be directly comparable.

Ask for a Campaign Comparison

Try:

"Which of my recent email campaigns have the strongest recorded engagement, and what factors should I consider when comparing them?"

This helps you evaluate performance in context rather than focusing on a single number.

Step 8: Combine Campaign Engagement With Touchbase Intelligence

Campaign engagement becomes more useful when you review it alongside other contact information available through AGENTVIEW.

Touchbase Intelligence evaluates supported engagement and activity signals to help identify contact interest and follow-up opportunities.

Its Intent Scores range from 1 to 10, with higher scores generally indicating stronger observed engagement signals.

You can ask AGENTVIEW AI to review email engagement alongside current lead intelligence.

Find Engaged Contacts With Stronger Intent

Try asking:

"Which contacts who engaged with my recent email campaigns also have high Touchbase Intelligence Intent Scores?"

Your AI assistant can help you examine supported campaign information alongside available lead intelligence.

Investigate Individual Contacts

You can then ask:

"For these contacts, explain their current Intent Scores, recent engagement, and any follow-up opportunities."

This helps you determine whether the campaign activity is part of a broader engagement pattern.

Understand the Difference Between Engagement and Intent

A recorded email open or click is only one piece of information.

An Intent Score reflects the available signals evaluated by Touchbase Intelligence, according to its scoring rules.

A contact may have campaign engagement without having a high Intent Score.

Similarly, a contact may demonstrate stronger intent through other supported activities even without recent email engagement.

Important: Do not interpret campaign engagement as a guarantee that someone is interested in buying or selling a property.

Step 9: Look for Follow-Up Opportunities

After reviewing campaign engagement and available lead intelligence, you can ask AGENTVIEW AI to help identify contacts worth investigating.

Enter:

"Which contacts have engaged with my recent email campaigns and may need follow-up attention?"

Your assistant can help review available activity and follow-up information.

Ask for Supporting Details

If a contact is identified, ask:

"Why might this contact need follow-up, and what information supports that recommendation?"

You can also ask:

"When was the last recorded personal follow-up for this contact?"

"Does this contact have an outstanding follow-up activity?"

"What would be an appropriate next step to consider?"

These questions can help you distinguish meaningful follow-up needs from general email engagement.

Respect Contact Preferences

Before contacting someone, review their communication preferences and current relationship status.

If a contact has unsubscribed from marketing emails, respect that preference and avoid re-enrolling or sending marketing emails contrary to their choices.

AGENTVIEW AI can help you review supported information, but you should always verify the contact's current status before taking action.

Step 10: Ask AGENTVIEW AI for Campaign Improvement Ideas

AGENTVIEW AI can also help you think through potential improvements based on available campaign results.

Try asking:

"Based on my recent email campaign performance, what should I consider improving?"

Depending on the available information, the assistant may suggest areas to investigate, such as:

• Reviewing subject lines for campaigns with limited recorded engagement.

• Making the email's purpose clearer.

• Reviewing the relevance of campaign content to its audience.

• Evaluating calls to action and tracked links.

• Comparing engagement across different campaign types.

• Reviewing contact segments and follow-up timing.

These are possible areas for consideration, not automatic conclusions about what caused a campaign's performance.

Request Practical Recommendations

Ask:

"Give me three practical recommendations based on my available email campaign results. Explain which results support each recommendation."

This encourages recommendations connected to recorded activity rather than generic marketing advice.

Step 11: Review and Take Action Inside AGENTVIEW

Once you've reviewed your campaign information, return to AGENTVIEW to make any necessary changes.

1. Sign in to your AGENTVIEW account.

2. Open Email Campaigns.

3. Locate the campaign you want to review.

4. Examine its settings, content, audience, and available engagement information.

5. Review any individual contacts who may deserve additional attention.

6. Make appropriate changes or follow-ups using the available AGENTVIEW tools.

Important: AGENTVIEW AI currently provides read-only access to supported account information.

It can retrieve campaign details, summarize recorded activity, help identify engagement patterns, and suggest improvements.

It cannot directly edit campaigns, enroll contacts, send emails, or modify records through the AI connection.

Those actions must be completed inside AGENTVIEW.

Step 12: Make Campaign Reviews Part of Your Marketing Routine

Regular campaign reviews can help you better understand your marketing activity over time.

You can use AGENTVIEW AI before, during, and after reviewing your campaign results.

Review Recent Activity

Ask:

"Summarize my most recent email campaigns and their recorded engagement."

Investigate Contact Engagement

Ask:

"Which contacts have engaged with my email campaigns recently?"

Find Potential Opportunities

Ask:

"Which engaged contacts have additional activity or follow-up needs worth reviewing?"

Plan Future Improvements

Ask:

"What can I learn from my recent campaign results when planning my next email campaign?"

Use these questions to build a consistent process for reviewing your marketing information.

Additional Questions You Can Ask

Here are several questions you can copy into your connected AI assistant.

Campaign overview

"Give me an overview of my email campaigns and their current activity."

Campaign performance

"Which of my recent email campaigns have the strongest recorded engagement?"

Engaged contacts

"Which contacts have recently opened or clicked my campaign emails?"

Link clicks

"Which contacts have recorded link clicks in my recent campaigns?"

Individual contact review

"Show me the available email campaign engagement history for [Contact Name]."

Campaign comparison

"Compare my recent email campaigns and explain the most meaningful differences."

High-intent contacts

"Which contacts engaging with my campaigns also have high Touchbase Intelligence Intent Scores?"

Follow-up opportunities

"Which contacts with recent campaign engagement have outstanding follow-up needs?"

Marketing improvements

"Based on my campaign results, suggest three areas I should consider improving."

Business advisor review

"Act as my real estate marketing advisor. Review my recent AGENTVIEW email campaigns and tell me what deserves my attention."

Troubleshooting

My AI Assistant Cannot Find My Email Campaigns

Make sure your AGENTVIEW AI connection is enabled and authorized.

Try asking:

"List the email campaigns available in my AGENTVIEW account."

If no campaigns appear, verify that the expected campaigns exist in the connected AGENTVIEW account.

My Campaign Has No Recorded Opens or Clicks

A campaign may have limited recorded engagement, may not have sent any messages yet, or may not have the necessary tracking information available.

Ask:

"What sending progress and engagement records are available for this campaign?"

Remember that missing tracking events do not necessarily mean recipients never read or interacted with your messages.

The Engagement Numbers Look Different From the AGENTVIEW Campaign Screen

First confirm that you're comparing the same campaign, time period, and measurement.

An individual event count may differ from a count of unique contacts, and sent-email totals may differ from delivered-email totals.

Ask:

"Explain which campaign records and measurements were used to produce this summary."

If the results remain inconsistent, review the campaign directly in AGENTVIEW and contact Support if necessary.

I Cannot Find a Specific Contact's Engagement

Try identifying the contact by their full name and asking for the available campaign records.

"Find [Contact Name] in AGENTVIEW and review their available email campaign engagement."

Not all contacts will have recorded activity, and some may not have been enrolled in the campaigns you're reviewing.

My AI Assistant Is Giving General Marketing Advice

Ask it to ground its recommendations in AGENTVIEW information.

"Use my actual AGENTVIEW email campaign records to make recommendations. Explain which results support each suggestion."

If account data cannot be retrieved, check that the AGENTVIEW AI connection is enabled.

Need Additional Assistance?

If you need help reviewing campaign information or understanding AGENTVIEW AI responses, contact AGENTVIEW Support.

Email: avsupport@agentview.net

When requesting assistance, include the AI platform you're using, the campaign you're reviewing, and a description of the issue.

Do not include passwords or authentication credentials.

Summary

AGENTVIEW AI provides a conversational way to review your email campaigns and better understand the engagement information recorded in your account.

By asking questions about campaign performance, recorded opens and clicks, individual contacts, and Touchbase Intelligence, you can identify information worth investigating and make more informed marketing decisions.

Remember that engagement measurements are indicators, not guarantees of client interest. Review campaign information alongside the contact's broader activity and relationship history.

To begin your next email campaign review, ask:

"Review my recent AGENTVIEW email campaigns, explain how they're performing, and identify any engagement or follow-up opportunities I should investigate."